Privacy Policy

In compliance with EU Regulation 2016/679 (European General Data Protection Regulation), we provide you with the necessary information regarding the processing of the personal data you have provided. This notice is not valid for other websites that may be accessible via links found on the domain websites of the data controller, who is not to be considered in any way responsible for the third-party websites.

This notice is provided pursuant to Article 13 of EU Regulation 2016/679 (European General Data Protection Regulation) and is also inspired by the provisions of Directive 2002/58/EC, as updated by Directive 2009/136/EC, on the subject of cookies, as well as by the provisions of the Italian Data Protection Authority's decision of 08.05.2014 regarding cookies.

The data controller is SPECIAL EUROPE SRL, with its registered office at Via Rossini 3, 27045 Casteggio (PV), VAT No. 02696210182, contactable via email at This email address is being protected from spambots. You need JavaScript enabled to view it.

The data processing related to the web services of this site takes place at the aforementioned office of SPECIAL EUROPE SRL and is handled only by technical personnel responsible for the processing, or by any personnel responsible for maintenance operations.

The collected data is not transferred abroad, nor will it be disclosed to third parties.

The personal data provided will be processed in compliance with the conditions of lawfulness pursuant to Article 6 of EU Regulation 2016/679 for the following purposes:

• To allow navigation on this website Possible completion of data collection forms to send requests related to the services described on this website
• Fulfillment of contractual, legal, and administrative-accounting obligations, such as the issuance of invoices, preparation of payments, etc.
• For the application of the provisions on personal data protection, the processing carried out for administrative-accounting purposes is connected to the performance of organizational, administrative, financial, and accounting activities, regardless of the nature of the data processed.
• Fulfillment of contractual obligations arising from the purchase of products or services by customers
• Statistical purposes to understand the most common website traffic data, the most visited pages, the source of web traffic to our company's site.

The Data Controller processes Personal Data relating to the User if one of the following conditions applies:

• The User has given consent for one or more specific purposes; Note: In some jurisdictions, the Data Controller may be authorized to process
• Personal Data without the User's consent or another of the legal bases specified below, as long as the User does not object ("opt-out") to such processing. However, this does not apply if the processing of Personal Data is governed by European legislation on Personal Data protection;
• The processing is necessary for the performance of a contract with the User and/or for the implementation of pre-contractual measures;
• The processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
• The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller;
• The processing is necessary for the purposes of the legitimate interests pursued by the Data Controller or by a third party.

It is always possible to request the Data Controller to clarify the specific legal basis for each processing activity and, in particular, to specify whether the processing is based on the law, provided for by a contract, or necessary to conclude a contract.

The personal data you provide will be processed in compliance with the aforementioned regulations and the confidentiality obligations that guide the activities of the Data Controller. The data will be processed using computer tools, paper supports, and any other suitable medium, in compliance with the appropriate security measures pursuant to Art. 5 para. 1 letter F of the GDPR.

Within the limits relevant to the processing purposes indicated, your data may be communicated to partners, consulting firms, personnel, and individuals appointed as Data Processors by the Data Controller, or for legal obligations, or to fulfill your specific requests. Your data will not be in any way subject to transfer or dissemination without explicit authorization. The Data Processors and the persons in charge of the processing are promptly identified in the Privacy Document, which is updated periodically.

Automatically Collected Data - The computer systems and software procedures used to operate this website acquire, during their normal operation and only for the duration of the connection, certain data that are implicitly transmitted when using Internet communication protocols. These data are not collected with the intention of associating them with users, but by their very nature, they could, through processing and associations with data held by third parties, allow users to be identified. These data are deleted a few hours after processing.

Data Voluntarily Provided by the User - The voluntary and explicit sending of emails to the addresses indicated in the various access channels on this site does not require consent, and the possible filling out of forms specifically designed for this purpose implies the subsequent acquisition of the sender's/user’s address and data, necessary to respond to the requests made and/or provide the requested service. The voluntary sending of emails to our email addresses does not require further information or consent requests. On the contrary, specific summary information will be reported or displayed on the pages of the site prepared for particular services upon request (forms). The user must therefore explicitly consent to the use of the data provided in these forms in order to send the request.

Cookies - The site uses technical cookies, cookies that store preferences, statistical cookies, and third-party profiling cookies that may collect user navigation data, which is optional and occurs through the expression of free and informed consent. Cookies operate to analyze the effectiveness of the site and make it easier and more intuitive over time. The data collected through cookies are used to make the browsing experience more pleasant and efficient in the future, by attempting to evaluate user behavior and modifying the content offer proposition based on their behavior. More information is available in a specific cookie policy.

The website uses ANONYMIZED Google Analytics: Analytics cookies are considered technical if used solely for optimization purposes and if users' IPs are kept anonymous. We inform the user that this site uses the free Google Analytics service. We remind you that the data are used only to obtain information about the most visited pages, the number of visitors, and aggregated data on visits by operating system, browser, etc.

The collected data will be retained for a period of time not exceeding the achievement of the purposes for which they are processed ("principle of storage limitation," Art. 5, GDPR) or according to the deadlines established by legal regulations. The data's obsolescence in relation to the purposes for which they were collected is periodically verified.

When processing is based on the User's consent, the Data Controller may retain the Personal Data for a longer period until such consent is revoked. Additionally, the Data Controller may be required to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, Personal Data will be deleted. Therefore, upon the expiration of this period, the right of access, deletion, rectification, and the right to data portability can no longer be exercised.

Users may exercise certain rights regarding their Data processed by the Data Controller. In particular, the User has the right to:

• Withdraw consent at any time. The User can withdraw consent to the processing of their Personal Data previously given.
• Object to the processing of their Data. The User can object to the processing of their Data when it is carried out on a legal basis other than consent. Further details on the right to object are provided in the section below.
• Access their Data. The User has the right to obtain information about the Data processed by the Data Controller, certain aspects of the processing, and to receive a copy of the Data being processed.
• Verify and seek rectification. The User can verify the accuracy of their Data and request that it be updated or corrected.
• Obtain the restriction of processing. When certain conditions are met, the User can request the restriction of the processing of their Data. In this case, the Data Controller will not process the Data for any purpose other than storage.
• Obtain the deletion or removal of their Personal Data. When certain conditions are met, the User can request the deletion of their Data by the Data Controller.
• Receive their Data and have it transferred to another controller. The User has the right to receive their Data in a structured, commonly used, and machine-readable format and, if technically feasible, to have it transferred without any hindrance to another controller. This provision is applicable when the Data is processed by automated means and the processing is based on the User’s consent, on a contract of which the User is a party, or on pre-contractual obligations thereof.
• Lodge a complaint. The User can lodge a complaint with the competent data protection supervisory authority or take legal action.

Details on the Right to Object
When Personal Data is processed in the public interest, in the exercise of official authority vested in the Data Controller, or for the purposes of the legitimate interests pursued by the Data Controller, Users have the right to object to such processing on grounds related to their particular situation. Users are informed that if their Data is processed for direct marketing purposes, they can object to the processing at any time without providing any justification. To determine whether the Data Controller is processing Data for direct marketing purposes, Users can refer to the relevant sections of this document.

How to Exercise Rights
To exercise their rights, Users may direct a request to the contact details of the Data Controller provided in this document. Requests are submitted free of charge and will be processed by the Data Controller as quickly as possible, in any event within one month.

Last Update: July 2024